FAQs

Category: Pur Water Filters

Make sure that the filter has been twisted firmly to seal the leaking seal and stop the leaks. If the leak originates from the top, it may be due to a sloppy installation. Just remove the filter and try to re-install it correctly. When the filter is correctly tightened, the water outlet must be at the bottom of the appliance.

Category: Pur Water Filters

A slow draining water dispenser could be an indication of the clogging particles or trapped water bubbles. The solution is to firstly submerge the filter into a large jar filled with water and see if it floats. If it floats, take out the filter and bang it against the sink carefully, not too hard. If it’s trapped particles you should clean and change filters.

Category: Pur Water Filters
.gb-block-image img{vertical-align:middle;}
Pur water filter pitcher

PUR has developed a practical, simple-to-use, and highly effective home water filtration system. PUR Water Filter gets rid of these harmful substances like chlorine. Minerals and microbial cysts are also removed by PUR.

Besides performing its primary function of filtering contaminants, PUR comes with other smart features such as an LED indicator light.

The inbuilt LED indicator is a very useful tool that helps you know when you need to replace the filter cartridge. It tracks the cartridge’s life and when the filter’s life is over, it notifies you to replace the cartridge. 

Given that it tracks how long the filter was in the pitcher, the LED indicator is an ingenious feature.

What are the indications that PUR water filter is working correctly?

Typical signs that your PUR water filter is working properly include the following:

  • If a red light on the LED indicator blinks, it’s time to change the PUR filter.
  • Replace the filter if the pH falls outside of the usual range of 6.5 to 7.5.
  • Additionally, the conductivity and TDS need to be examined, and if they are outside of range, you need to change the filter cartridge.
  • Bad odors, sediment buildup, and slow filtering are typical indicators that filters and pre-filters are malfunctioning.
  • If the water dispenser frequently clogs or has a poor water flow, it might have a filtration issue.

Why does my PUR water filter light not work?

However, PUR water filter are not perfect, and they can sometimes have problems. One of these problems could be the LED light indicator.

The following are a few of the most typical causes of flashing red light and potential troubleshooting techniques you could use:

1. How to Set Up PUR Water Filter

The possibility exists that the new filter is not completely seated in the housing, which makes the indicator start giving a false warning. 

Verify that you installed the filter correctly in the water filter. If it’s not correctly installed, it may be necessary to press the filter into the housing until it snaps physically.

It is easy to set up the PUR water filter cartridge.

Simply follow these steps:

  • Remove the old cartridge by turning it counterclockwise after releasing the stopper.
  • Next, take out the new filter and give it a 10-minute soak in cold water.
  • Next, thoroughly rinse the pitcher after hand-washing it.
  • After washing the replacement cartridge, screw it into the pitcher with a clockwise motion to secure it.
  • Finally, pour cold water from the tray into the pitcher.

2. How to Reset the PUR Water Filter

Consider resetting your PUR water filter. To do so, press and hold the reset button for five seconds. If the light turns back on after a few seconds, your filter is operating correctly. You might also turn off your PUR Water Heater and wait 30 seconds.

Turn it back on and let it run for 60 seconds before turning it off again and waiting an additional 30 seconds. Repeat this process until your system resets itself.

3. How to Clean a Clogged PUR Water Filter

Another issue may be that the PUR water filter is clogged. If this is the case, try running the filter for a longer duration to remove any debris that has accumulated. If everything else fails, you may physically disassemble and carefully wash the water filter housing by hand and rinse well.

4. How to Replace Your PUR Water Filter

A new water filter may be required if the blinking remains after following these recommendations. If you have trouble finding the right replacement for your filter, check out our list of compatible filters here.

5. Contact Customer Care

Probably there’s too much dirt on the filter screen which might cause the light to turn red. However, if the indicator stays red, you may contact PUR customer service for assistance.

Their customer service seems to be second to none, and they seem to be willing to go the extra mile in order to ensure that each customer is satisfied with their purchase.


How does the PUR LED indicator work?

PUR filters water using an active carbon filter through a process called adsorption.

The mechanism of adsorption occurs when solid particles become attached and start collecting onto the filter surface.

The active carbon has pores that are small enough to hold the pollutants, but large enough to allow water molecules to pass through thus the contaminants are then removed from the water stream.

When the pollutant molecules are bound to the filter, they are removed from the system and do not circulate through the rest of your filter cartridge.

The amount of pollutants that are prevented from passing through depends on other factors also such as temperature, flow rate, and pressure.

Thus, through adsorption, the PUR water filter makes it possible for water to pass through while other materials which are pollutants stay behind on the filter’s surface.

When there is no longer any filtering of the water and the pores have become clogged thus no contact between the pollutant and the pores of the filter, the filter is said to be “dead.”  Thus the indicator will turn red to let you know, it’s time to replace the filter cartridge.

PUR Water Filter Blinking Green

.gb-grid-wrapper > .gb-grid-column-62f41270{width:50%;}@media (max-width: 767px) {.gb-grid-wrapper > .gb-grid-column-62f41270{width:100%;}}
.gb-block-image-6af2ff06{text-align:center;}
PUR Water Filter Light Not WorkingPUR Water Filter Light Not Working
.gb-grid-wrapper > .gb-grid-column-b7334084{width:50%;}@media (max-width: 767px) {.gb-grid-wrapper > .gb-grid-column-b7334084{width:100%;}}

An indicator with a green light means the water filter is working as intended and its effectively filtering the water you’re drinking.

This is one easy way of knowing that the PUR water filter is working effectively.

Your water filter should be blinking green. If you see a steady green light, that means your water filter isn’t functioning properly. You should contact PUR customer care to make sure they’re able to provide you with a new one.

If your filter has stopped blinking green completely, the problem could be the battery. You are thus recommended to replace it immediately.

PUR Water Filter Blinking Yellow

.gb-grid-wrapper > .gb-grid-column-6f122626{width:50%;}@media (max-width: 767px) {.gb-grid-wrapper > .gb-grid-column-6f122626{width:100%;}}
pur water filter light not working
.gb-grid-wrapper > .gb-grid-column-dec5ebfa{width:50%;}@media (max-width: 767px) {.gb-grid-wrapper > .gb-grid-column-dec5ebfa{width:100%;}}

The LED indicator of the water filter begins to blink yellow as the water filter becomes less effective.

The indicator is blinking yellow, indicating that the water filter is getting clogged and its becoming less effective in filtering the contaminants.

This is a clear indication that you should replace your current water filter soon.

PUR Water Filter Blinking RED

.gb-grid-wrapper > .gb-grid-column-e50f3d86{width:50%;}@media (max-width: 767px) {.gb-grid-wrapper > .gb-grid-column-e50f3d86{width:100%;}}
.gb-block-image-5096ce74{text-align:center;}
pur water filter light not working
.gb-grid-wrapper > .gb-grid-column-944c7572{width:50%;}@media (max-width: 767px) {.gb-grid-wrapper > .gb-grid-column-944c7572{width:100%;}}

The red light is a warning that your water filter needs to be replaced. The water filter has been clogged for some time and you should replace the filter immediately.

How to Replace PUR Water Filter Cartridge

Water filters are sensitive to contaminants and can break down over time. This is why it’s important to change your filter once when it starts blinking red or after 3 months.

It is easy to replace the PUR water filter cartridge.

Simply follow these steps:

  • Remove the old cartridge by turning it counterclockwise after releasing the stopper.
  • Next, take out the new filter and give it a 10-minute soak in cold water.
  • Next, thoroughly rinse the pitcher after hand-washing it.
  • After washing the replacement cartridge, screw it into the pitcher with a clockwise motion to secure it.
  • Finally, pour cold water from the tray into the pitcher.

After replacing, if the indicator does not start blinking green, the PUR pitcher filter light could be in standby mode.

Simply hit the reset button and hold it there for five seconds before letting go. The light will be automatically restarted.

If that doesn’t work, and you still see the red light flashing, then it means that there is something wrong with your filter or with how it was installed. At this point, it’s highly advisable to stick to the manufacturer’s instructions.

You can replace your old filter by hand-washing it with vinegar and letting it soak overnight in cold water. This is an easy way to fix any problems with your current filter without having to purchase a new one.

The only downside is that you don’t know exactly how long it will take for your filter to work correctly again after changing out the cartridge yourself.

If you have trouble finding the right replacement for your filter, check out our list of compatible filters here.

If you live alone, it is advised that you change the filter every 100 gallons or every 3 months. If you have a family, at least once a month, and once a month if you share a home with a significant other.

Conclusion

The PUR pitcher is a great pitcher overall and a great value. It ought to be your first choice if you require a filter that rests on your counter. It is a top-notch filter that works rapidly to get rid of contaminants so you may drink cool water.

Category: Pur Water Filters

White particles in drinking water are the result of dissolved minerals resulting in hard water that are not easy to remove from.

Another indicator of a bad water filter is if there are particles floating around in your glass of filtered water.

This means that there may be sediment built up on the filter which means that it needs to be replaced more frequently than usual.

If you’ve been noticing white particles in your filtered water that look like crystals, don’t panic. This is a common issue with water filtration systems and it doesn’t mean that the system is failing. Ideally, your filter should be replaced every six months to ensure maximum efficiency.

Pur water filters are all made from high quality materials and vary in their filtration abilities. Some are better for different situations than others, so find out what the needs of your household are before purchasing one. If you have hard water or a tendency to experience odd tasting drinking water (minerals can cause this) then a higher end model like the Super Pitcher is your best bet.

PUR filters are not the only ones to have these issues. All water filters will get this way after an extended use if you don’t properly clean and maintain them. Other types of filters (such as faucet/tap mount) may have more issues with these particles if they aren’t cleaned regularly. Anytime you have a water filter, you have to remember to follow the cleaning instructions and make sure you’re maintaining it to its best ability.

Lessen the risk of drinking water that has bacteria and contaminants by taking simple steps, like using a PUR water filter. It is cost effective and it may be good to consider buying one now.

Softening your water can help resolve issues with limescale and other particles that can cause problems with your devices. The point of a water softener is to reduce the concentration of dissolved solids, which raises the pH and ionic concentrations of water. As a result, metals are more likely to form precipitates and stable colloids, keeping the water from scaling up on many household appliances.

Distillation is the best way to get rid of particles.

Category: Pur Water Filters

The light of the PUR of the filter is a useful signal that you need to replace the filter. Each system is uniquely configured, although they work the exact same way each time.

Water Filter lights are sometimes unable to function because of faulty battery replacement after a year.

The light on a filter could stop working properly or blink when the filter is not installed properly or the filter has been contaminated. Let us discuss a possible solution or answer the common questions about PUR Water Filter Light below.

How to Reset PUR Water Filter Light?

To reset the light button after replacing the PUR Maxion water filter, simply press and hold the reset button for 5 seconds. The indicator light will then turn green to indicate that it has been reset and is working optimally.

Turn it back on and let it run for 60 seconds before turning it off again and waiting an additional 30 seconds. Repeat this process until your system resets itself.

The Importance Of Having A Functional PUR Water Filter Light

The PUR water filter light is an inbuilt indicator that helps you know when the filter cartridge needs to be replaced.

The PUR water filter light is a very useful tool that helps you know when you need to replace the filter cartridge. It tracks the amount of time that has passed since the last change and also displays a blue, red, or green light depending on whether it’s time for a new one or not.

What kinds of PUR systems have a filter light?

PUR Systems are a type of water filter that is available in different types

  • standard,
  • maxion
  • Light.

The maxion system removes more contaminants than the standard system which is why it is better for those who want to filter out as many substances as possible

The PUR light system only filters out 95% of the contaminants, but it is designed to remove more chemicals and UV radiation than other systems.

Category: Pur Water Filters

Do you use filters when you first get them and they get painfully slow while you continue using them? Our family has been using a PUR pitcher for decades and loves them, but I bought another box of filters that looked like a bad deal.

It appeared fine initially but suddenly it began to filter slowly at an incredibly slow rate. It took me nearly two hours to fill up the cup!

I’m not sure that’s a good thing for our water-guzzled family. We have no problems with Google and I thought that Google might fix it.

Is that really the only solution? Thanks to some wise Amazon reviews, a friend learned that slow filters often mean water vapor is trapped. Other possible reasons are.

10 Reasons Why Your PUR Filter is Too Slow

1. Old filter that needs replacing

If you can’t remember the last time you replaced your PUR water filter, it’s probably time you consider doing so. Most manufacturers recommend changing your water filter every six months, but it really depends on how frequently you use it and what it filters out of your water.

Because carbon has the ability to absorb many of the chemicals found in water, it is used in most water filtration systems.

Thanks to the development of solid carbon block filters, water takes longer to filter, giving the carbon more time to absorb bacteria, pesticides, and other contaminating substances that can cause illness.

Failure to replace these carbon block filters according to the manufacturer’s instructions can jeopardize the absorption of harmful substances and force them into your drinking water.

Replacing your filter every six months prevents sediment buildup, which slows the filter and prevents it from filtering effectively.

Changing your water filter is simple, and all filters come with simple installation instructions. Most filters can be removed by turning the filter 1/4 turn to the left and pulling it out of the housing. To replace the filter, simply insert a new filter into the housing and turn 1/4 turn to the right.

2. Clogged filter

For many people, clogging is a common issue.

The pores of the membranes will trap sediments, but if your tap water contains a lot of sand, the membranes will become clogged or torn. If your filter isn’t working properly, you might as well not have one at all.

A clogged filter will slow the flow of water to the filter, extending the filter time and eliminating the need to filter the water.

You will require routine maintenance. When this filter becomes clogged, the system slows down. It causes a backlog of incoming water and can be extremely costly if it ruptures.

3. Flushing the filter incorrectly (or not at all)

A water filter cartridge is inserted into a water filter or filtering system and serves as the actual filter.

It removes small particles from the water, making it drinkable or making it taste better. Cartridges are designed differently depending on the product of your water system.

So be mindful of the water filter you use, as cartridges must be replaced on a regular basis to ensure that your water is properly filtered.

Replacement cartridges for water filters typically include usage recommendations as well as the amount of time the cartridge can safely stay in the filter.

To flush out the trapped carbon particles, the cartridges must be washed and flushed with a lot of water.

PUR water filter cartridges should be washed to flush out the trapped particles that can make the filter to be slow. After washing or cleaning, you can reinstall it back into the system.

4. Mineral damage

Hard water is water that contains high levels of dissolved calcium, magnesium, and other mineral salts such as iron.

Remember that if you are using tap water it will likely have dissolved solids such as calcium and magnesium that can clog up your filter more quickly than you’d like.

If you are using filtered water, keep in mind that the filter needs to be replaced after a while, just like your filter at home.

We’ve all seen the white film that builds up on appliances. It’s a telltale sign that water quality is not good.

If you see it on one appliance, it has probably started building up in the filter. The victims of limescale build-up include the shower head, sinks, dishwasher, and any place your water comes out of.

The blockage caused by mineral buildup is slowing down your water filter. To flush out the mineral deposit trapped inside the filters, carbon the cartridges must be washed and flushed with a lot of water.

5. Incorrect installation

It is possible that the new filter is not completely seated in the housing. Check that the filter was properly installed in the water filter. If the filter is not properly installed, it may be necessary to physically press the filter into the housing until it snaps.

6. Filter Housing Blockage

This may also mean that the water flow was restricted by the two curved holds inside the PUR water filter.

The solution is simply to remove the filter and stir vigorously until you hear the granules moving inside.

You may also physically disassemble and carefully wash the water filter housing by hand and rinse well.

7. Air bubbles in the filter

Air bubbles in the filter are a common problem that can slow down the filtering process.

Because of the continued siphon action, the filters can accumulate air pockets even when the faucets are closed.

This causes the filtered water to resemble milk or clouds. If the water remains stationary in a vessel or a carrier, the bubbles in the filtered water that cause the cloudy or milky appearance vanish over time.

Air pockets in filter cartridges can be removed by running water through the cartridge while turning it upside down.

8. High water pressure

9. Hot water damage

Filtering hot water through the filters is not recommended because it may cause the seals and tubes used in the filters to become soft and leak.

This is more likely in countertop filters than in shower water filters, which are less susceptible to such damage.

10. Low water pressure

Low pressure is usually caused by having to turn on two different plumbing fixtures at the same time, such as the outside garden hose, the kitchen/bathroom sink, the toilet, or even the shower.

Although your pressure may be adequate when only one fixture is in use, you will definitely notice a decrease in water flow when the second fixture is turned on. In most cases, low water pressure affects you in numerous other areas of your home.

Check for an obstruction inside the water filter if low pressure is affecting your water filter.

Conclusion

If everything else fails, contact customer care. Their customer service seems to be second to none, and they seem to be willing to help their customers with any issue that they might have.

Some customers’ reports indicate that they were handled with. The care reps were kind enough to chat regarding issues, and they resolved the issue right away. They were friendly, helpful, and genuinely seemed to care about taking care of their customers.

Recent posts

Category: Pur Water Filters

Black particles are probably activated coal particles that have crept into the filtering process. The charcoal is not harmful. However, removal is done by washing your hands after replacing the water filter. Soak under water for 30 minutes, then wash and rinse. In that case, they are ready for use.

The black particles in your water may be a result of clogged filters or old mineral deposits on the inside of your faucet. To get rid of them:

1) Unscrew the cap from your faucet and remove it from its housing. Place it flat on a countertop or table so it’s easier to remove all the debris inside.

2) Use a toothbrush to scrub inside the faucet until you see that all debris has been removed — including any mineral deposits that may be causing this problem. If there are any mineral deposits left behind after scrubbing, you can try using a toothbrush with steel bristles instead of nylon ones like we showed here (they’re firmer).

3) Put all parts back into their housing and screw them back together tightly with pliers or a wrench if necessary!

Category: Pur Water Filters

Taste and odor are the things that most people find offensive and the reason that filters first came on the market.

If you have a water filter that gives you good taste and smell, but the water starts smelling bad after filtering it, these are the possible reasons.

Let us set some order in the matter.

The human body was designed to drink fresh fluids, with a balanced pH and a slight mineral content. A good filter can provide just the right pH and just a hint of minerals, if it includes an ion exchange step.

Odor: Rotten Eggs

Odor: Dirty or Earthy

Odor: Fishy Drinking Water

Odor: Bleach, Swimming Pool Smell

then it is time to replace the filter. While replacing the filter, you should also check if there are any other components inside the filter that might be causing the problem.

The drinking water distributed by municipal services is supposed to be safe because it has passed a thorough treatment, designed to remove, in a sequence of steps, one contaminant at a time.

Water Contamination however has many forms, as you can easily find if you are inclined to, and it is practically impossible to get pure water at the exit of the treatment plant. They will not even try.

In fact all services add chlorine or equivalent substances for disinfection, to make sure that pathogens and other harmful microbial parasites, viruses, bacteria and the like are killed or inactivated.

Nothing to brag about, if we think of purity. It is true that the treated water you get at your tap will not harm, generally, healthy adults.

It may still be quite dangerous to the health of children, babies, elderly or weakling persons and pregnant women, but it may be hard to prove the link.

Still odor, color and taste leave much to be desired, while additional undefined contaminants, not treated by the public service, may be coming from old piping systems.

You might decide, out of dismay, to depend on bottled water for drinking, hoping to have improved quality by a courageous leap. Unfortunately more often than not, bottled water is uncertain, inconstant, not better than plain tap water, as research has demonstrated.

Moreover the cost is prohibitive, if you care to sum up the expenses for a month or for a year, and if you consider transport and storage of the bottles. Moreover you should add the disposal of the empty plastic containers which are a nuisance for you and a scourge for the environment.

It is commonly agreed, and even recommended by official professionals, that a filtering system installed at the point of use, usually your kitchen faucet, will greatly improve the quality of the water you will drink, if you properly select, install and maintain (by periodic change) the home filter cartridges.

Many types of filters are available on the market. To select what will satisfy your needs you should probably check guaranteed performance and independent testing certifications, long time costs or economy of operation, and supplier’s reliability and commitment to the customers.

If the water filter smells of rotten garbage, it could be watered and the equipment or pipes you use have been contaminated with too much hydrogen sulfide. This means that your water filter is not capable of removing the funny smell. Try pushing the filter until it makes a click sound and then run 1-2 gallons of water out of it until the scent goes away.

If you notice a foul smell coming from your water machine, firstly make sure that there are no leaks in your plumbing system. If there are no leaks and if your filters are working properly, then check whether or not your faucet is leaking or has cracked pipes or fittings.

Can fish be a source of odors? Most filters for water contain carbon fibers, which can help eliminate odors in water. Carbon flakes are porous and absorb pollutants easily.

Can drinking contaminated water make you sick?

What are the risks of chlorine in drinking water? There are quite a few of them. Let’s start with one that is of utmost importance to parents.

What the EPA calls a safe level is only safe for a 150 pound adult or someone that weighs more. There are different safe levels for children, although facilities are not required to adhere to those lower levels! It is up to parents to find out what they are and find out what the level in their supply might be.

Children and small adults that consume the maximum safe level can develop anemia. That is one of the reasons that tap-water is not to be used when mixing infant formula. Parents are advised to use bottles or jugs of nursery water for mixing formula.

But, a safer alternative is to install a high quality filter on the kitchen tap. It’s actually less expensive and easier, too.

Developing digestive disorders, such as irritable bowel, chronic diarrhea or acid reflux disease are among the risks of chlorine in drinking water. The pH level is unsuitable for good digestion.

But the risks of chlorine in drinking water are not the greatest risk that we are faced with, when it comes to what is coming out of our taps.

Decades ago, scientists believed that it was the chlorine or the chloramines that caused the increased cancer incidence that was seen in urban communities. Now, they know that it is not the chemical disinfectants themselves, but the byproducts released when the disinfectants react with bacteria that are to blame.

The byproducts are referred to as disinfection byproducts or trihalomethanes or THMs. If you get a quality report from your local treatment facility, it should include a line for THMs.

Why does my filtered water taste like chlorine?

Ineffective filter

Filtered water tastes metallic

Is drinking water that tastes like chlorine safe?

Is bad-tasting water harmful?

Category: Pur Water Filters
Why Is My Pur Water Filter Blinking Red After A Filter Change?

PUR water filters are able to filter out a wide variety of contaminants, including bacteria and other pathogens. However, they are not perfect, and they can sometimes have problems. One of these problems could be the LED light indicator.

The LED indicator on the PUR water filter is a simple but essential way to check if the filter is working properly.

Generally, the PUR water filter has a lifespan of thirty days or sixty days even though it depended on the number of gallons dispensed.

If you live alone, it is advised that you change the filter every 100 gallons or every 3 months. If you have a family, at least once a month, and once a month if you share a home with a significant other.

After changing the filter, and resetting the LED indicator, the filter light should turn green. If the indicator continues to blink red, after a filter replacement, there are many possible explanations.

The following are a few of the most typical causes of flashing red light and potential troubleshooting techniques you could use:

1. How to Set Up PUR Water Filter

The possibility exists that the new filter is not completely seated in the housing, which makes the indicator start giving a false warning. 

Verify that you installed the filter correctly in the water filter. If it’s not correctly installed, it may be necessary to press the filter into the housing until it snaps physically.

It is easy to set up the PUR water filter cartridge.

Simply follow these steps:

  • Remove the old cartridge by turning it counterclockwise after releasing the stopper.
  • Next, take out the new filter and give it a 10-minute soak in cold water.
  • Next, thoroughly rinse the pitcher after hand-washing it.
  • After washing the replacement cartridge, screw it into the pitcher with a clockwise motion to secure it.
  • Finally, pour cold water from the tray into the pitcher.

2. How to Reset the PUR Water Filter

Consider resetting your PUR water filter. To do so, press and hold the reset button for five seconds. If the light turns back on after a few seconds, your filter is operating correctly. You might also turn off your PUR Water Heater and wait 30 seconds.

Turn it back on and let it run for 60 seconds before turning it off again and waiting an additional 30 seconds. Repeat this process until your system resets itself.

3. How to Clean a Clogged PUR Water Filter

Another issue may be that the PUR water filter is clogged. If this is the case, try running the filter for a longer duration to remove any debris that has accumulated. If everything else fails, you may physically disassemble and carefully wash the water filter housing by hand and rinse well.

4. How to Replace Your PUR Water Filter

A new water filter may be required if the blinking remains after following these recommendations. If you have trouble finding the right replacement for your filter, check out our list of compatible filters here.

5. Contact Customer Care

Probably there’s too much dirt on the filter screen which might cause the light to turn red. However, if the indicator stays red, you may contact PUR customer service for assistance.

Their customer service seems to be second to none, and they seem to be willing to go the extra mile in order to ensure that each customer is satisfied with their purchase.

Conclusion

Ultimately, I’d recommend waiting until you get the defective product replaced. We put the above steps as an alternative if you don’t want to deal with getting your defective product refunded or replaced. Overall though, we recommend getting the replacement/refund first.

Latest Posts